Our Process is Charmingly Human
We have a hand in all our mugs—their design, printing, packaging, and shipping, that is. First, Ryan creates an original digital illustration (usually inspired by something random but totally relatable). Then we create a listing for the design on our site, where it happily waits for someone like you to find it, love it, and order it. Next, our team prints the design on special sublimation paper, cuts it to size, and adheres it to the mug, which is placed in a commercial sublimation oven. The heat bonds the print and the mug, making it super durable and long-lasting. Finally, our team personally packages and ships your mug to you. Our mugs are personal because they’re made by real people for you.
I was so excited when I saw this mug 'My Nickname is Mom'. It was perfect as my kids would say this & finally YELL my name, I'd yell back WHAT! And to get it personalized was even better. I don't use it daily, (it does need to get washed) and my husband is not allowed to use it.
The response I received from Rachel was quick as was the turn around to receive my mug.